FAQ
What is the best way to prepare the dumplings?
Our favourite method is the stovetop method - crispy bottoms, supple tops - you can't go wrong.
Although if you're in a rush, honestly, there is nothing wrong with throwing them in the microwave! We know this might sound like dumpling blasphemy but when you have a high quality wrapper we promise they're just as good, they just don't have that crispy bottom.
How spicy is your chili oil?
We would rate our chili oil as mild, just enough to pique the senses.
Do you deliver outside of Whistler?
Unfortunately not at this stage.
Do you offer same-day pickup or delivery?
Unfortunately we are unable to offer same-day pickup or delivery.
During the summer season, we offer pickup on market days and delivery on select days.
We are yet to confirm our winter offering.
Do you deliver ready-to-eat dumplings?
We are only able to offer frozen packs for delivery, for ready-to-eat dumplings, find us at the Whistler Farmers' Market on select weeks!
Do you have a physical location?
Our vision is to be serving hot, fresh dumplings in the future but we haven’t found a physical or mobile space to call home yet. For now, our pork ginger and vegan shiitake dumplings are available to be ordered off the menu at RMU Whistler in the Upper Village.
Do I have to use a non-stick fry pan?
Technically no, the potsticker cooking method means you can use any pan to cook dumplings it just requires a little more skill and patience. In saying that, we highly recommend using a good non-stick pan to ensure the crispiest bottoms possible but also ensuring that no dumpling is lost to the cause through sticking or burning.
What type of oil should I use?
It is usually recommended to use a neutral oil (vegetable/sunflower/canola) to prevent flavour contamination but given the small amount being used there will be minimal to no flavour impacts if you only have a stronger flavoured oil on-hand such as olive oil.
How long will dumplings keep thawed?
To be safe, consume dumplings within 2 days after thawed (maintained at 4c or colder). If kept out at room temperature, consume within 24 hours.
Will you ever have a gluten-free option?
We have unlocked our gluten-free recipes but in order to ensure strict compliance with gluten-free standards, we are unable to introduce this into our production process en masse.
Currently, our gluten-free vegan shiitake dumpling is available as a special off-menu item at Red Door Bistro. If you're lucky enough to secure a booking at this highly revered venue then be sure to ask your server about ordering our dumplings!
Do you sell your ridiculously good homemade chili oil in larger quantities?
After nine long months, we have finally completed the necessary food safety validation to allow us to sell our chili oil by the jar. The final step is finalising our labels in accordance with CFIA requirements before we are able to start selling this by the jar.